Ringover Dashboard

{:2options}

{:currentscalls}

{:at_least_1_call} {:no_calls_since}

{:no_calls_today}

{:ivrs}

{:directline}

Meet

{:logs_calls}

Note

Tags

{:record_and_transcription}

{:listened_by}

{:flow}

{:user_action}

{:survey}

{:callhistory}

{:totalcalls}

Note

Tags

{:record_and_transcription}

{:listened_by}

{:flow}

{:user_action}

{:survey}

{:callhistory}

{:logs_sms}

{:conversation}

{:who_is_in_conversation}

{:logs_meet}

Note

Tags

{:attendees}

{:calls_stats}

{:servicelevel} {:servicelevel_text}

{:totalcalls} {:totalcalls_text}

{:duration} {:duration_text}

{:waittime} {:avgwaittime_text}

{:tmc_in} {:tmcin_text}

{:tmc_out} {:tmcout_text}

{:abandontime} {:avgabandontime_text}

{:missedcalls} {:missedcalls_text}

{:missed_call_processing_status} {:missed_call_processing_status_text}

{:processed_missed_call_by_channel} {:processed_missed_call_by_channel_text}

{:avg_processing_time} {:avg_processing_time_text}

{:history}

Heatmap

Leaderboard

{:calls_statssms}

{:stats_sms_avg_response_time}

{:stats_sms_total_no_response}

{:stats_sms_total}

{:stats_sms_nb_fragments}

History

Heatmap

Leaderboard

Quality

Quality

Provider

Connection

Codec

{:servicelevel}

{:servicelevel_text}

{:totalcalls}

{:totalcalls_text}

{:duration}

{:duration_text}

{:waittime}

{:avgwaittime_text}

{:tmc_in}

{:tmcin_text}

{:tmc_out}

{:tmcout_text}

{:abandontime}

{:avgabandontime_text}

{:missedcalls}

{:missedcalls_text}

{:missed_call_processing_status}

{:missed_call_processing_status_text}

{:processed_missed_call_by_channel}

{:processed_missed_call_by_channel_text}

{:avg_processing_time}

{:avg_processing_time_text}